Whether a staff member, network broker or insurance partner, every single person and entity that is associated with United Global Brokers, pledges to a very particular standard.
We treat our clients with the same courtesy, respect and proficiency that we ourselves would value.
We consistently exceed our clients’ expectations through our pro-active, prompt and accurate service delivery.
We are easily accessible 24/7/365 and are able to provide swift assistance because we use leading, contemporary communication methods.
We have both the professional qualifications and experience to provide tailor-made, suitable insurance, risk management and investment solutions to our clients.
We protect our client interactions with complete confidentiality.
It is our sincere intention to act with the utmost honesty and integrity within each and every client interaction.
We recognise our responsibility to always carry out assignments carefully, thoroughly and in a timely manner.
We focus on service and needs rather than products and thus neither promote nor have exclusive affiliation with any one underwriter.
We subscribe to the highest internationally acceptable ethics and standards, as well as observe the expectations of the insurance industry at a local level.
Should any dispute arise, we undertake to apply corrective measures and provide a resolution to the complete satisfaction of both the client and the network.
The professional manner in which we assist our clients consistently upholds the favorable reputation of the entire network.
We review our operations and service standards on a regular basis and ensure continual improvement, as well as engage individually, in ongoing learning.
United Global Brokers was launched in 2014 as a service intended to support expat individuals and their families across the globe. From expat medical and travel insurance, to expat life insurance, income protection, as well as kidnap and ransom insurance, with our global broker and support network you’re in the best hands. Speak to us today.
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